– Returns must be unused and in perfect condition.
– The product was purchased at full price. Any items purchased at a discount are ineligible for a return or exchange. The refund will only be issued as a store credit of the product’s value.
142/20 Sathorn 12 Road, Silom, Bangrak, Bangkok 10500, Thailand (Tel. 02 235 4846) For customers outside Thailand, we do not offer a free returns service, so we suggest using a fully tracked service with any reputable carrier. International packages that are refused or abandoned will not be eligible for any type of reimbursement or reshipment.
– If you have received a faulty or incorrect item, or have any feedback or concerns, please contact our team directly at 02 235 4846 or email us at info@artresources.co.th
– Where possible, please also take clear photos to reflect the issue, so that we can resolve your query as efficiently as possible.